When embedding forms into a WordPress website that uses a template, you may find that the embedded content does not display correctly. This is often due to template-specific restrictions, rather than an issue with the embed code itself.
If you’re experiencing issues such as small scrolling areas, missing content, or incorrect sizing, adjustments to the WordPress theme or page builder settings may be needed.
Why Adjustments May Be Required
WordPress templates often come with pre-set layouts, height restrictions, and responsive design settings that may not accommodate embedded content by default. Some common limitations include:
Fixed height containers – The template may apply a height limit, causing the embed to appear in a small scrollable area.
Overflow restrictions – Some themes hide overflowing content, preventing the embed from expanding fully.
Elementor settings – If you're using a page builder, it may wrap the embed in additional containers that impose further restrictions.
Mobile responsiveness limitations – Some templates apply different styles on mobile, causing the embed to shrink or disappear.
Because these restrictions vary from template to template, adjustments to the theme’s CSS or settings may be required to allow the embed to display correctly.
Recommended Next Steps
Since these issues are related to the WordPress theme and not the embed code itself, we recommend the following:
Check Your Theme’s Documentation
Many theme developers provide guidance on embedding external content. Look for options to adjust container height, width, and overflow settings.
Contact the Template Provider
If adjustments are needed, the theme or page builder support team will be able to provide the necessary custom CSS or settings adjustments.
Use WordPress Customizer > Additional CSS
If you’re comfortable making small changes, you can try increasing the height of the embed container using additional CSS code.
Consult a Web Developer
If you’re unsure how to modify your template, a developer familiar with your theme can assist in making the necessary changes.
At Creative Freedom, we provide embed codes that work correctly when placed in a fully flexible area of your website. However, we don’t control how WordPress templates or page builders handle embedded content, so if adjustments are needed, they must be made within the theme itself.
For the best results, we strongly recommend reaching out to your template provider for support on customising your site’s layout to accommodate the embed correctly.
Alternatively, replace a ‘contact me’ button to navigate to your Creative Freedom enquiry form. Learn more here