How to clear cookies and cache on your Android

If app notifications aren't coming through you will need to uninstall the app, clear the cookies from your phone and reinstall the app. Follow these instructions to do this from an Android. This process can sometimes be required after updating your phones software.

First delete the Creative Freedom app from your home screen of your phone.

From your phone's internet select the menu in the top right corner and choose 'Settings':

Next select 'Sites and downloads'

Next select 'Manage website data'

Use the search bar to search 'creativefreedom':

Press and hold on one of the options to select. Select any 'creativefreedom' websites and press 'Delete All':

Now head to www.creativefreedom.app and login. From the dashboard click 'Install' when this banner shows.

Follow the instructions to save Creative Freedom to your home screen. Once done click the 'Get notifications' button when this popup appears.

Click 'Allow notifications' if prompted.

Next, head to Settings and scroll down to notifications. Click 'test notifications button'.

You'll then receive the following notification to confirm the setup was successful. For Android phones you may see these show in your notifications menu.

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