Skip to main content
All CollectionsBride/Clients Help Area
My images won’t upload. What should I do?
My images won’t upload. What should I do?

Troubleshoot image upload issues: Check file type, try screenshotting & reuploading.

Updated over a week ago

If your images won't upload:

  1. Rejected File Error: If you see a 'rejected file' error, the image might be the wrong file type. Try screenshotting it and re-uploading.

  2. Image Too Large: If the image is too large, screenshot it to reduce size before uploading. Screenshotting automatically reduces file size.

Did this answer your question?